with Michael Law:
True transformation in local government rarely comes from grand strategies or flashy restructures — it comes from knowing where you are, measuring what matters, and adjusting course when the data changes. Small Shifts, Big Moves explores how councils can stay agile without tearing everything down.
Using real examples from local government, this session shows how to stay responsive to shifting economic and social environments — like adapting ten-year plans during an inflationary period — while maintaining focus on residents, not process. Attendees will learn how to challenge long-held assumptions, design meaningful metrics, and use evidence to steer direction mid-flight.
This isn’t about digital transformation for its own sake. It’s about developing adaptive thinking inside existing structures — where the strateg…