Coaching Conversations

 

masterclass with Heidi Helfand

Experience and Practice better Coaching Conversations

 
 

Listening is power! By “tuning in” and applying self management and directed curiosity you can help others re:frame and solve their own problems, instead of telling them what to do. This results in more leaders in your organization instead of “order takers.” In this workshop you'll get a crash course in coaching conversations- turning you into a more empowering leader, co-worker and friend.

This is a highly interactive workshop. First I make the case for focused attention, listening and awareness - skills we all need more of in the world so people feel "heard." Next I teach specific communication skills that we practice via exercises. These skills include: The 3 levels of listening, paraphrasing, mirroring and how you can draw people out by asking open ended, powerful questions.

Participants get a lot of networking out of this session. They share a real-life challenge they are facing with 3 other participants. They do this while practicing the coaching skills that are taught to them in the workshop. So it’s practical, experiential, and skills-based learning that we can apply to all areas of our lives.

Specific takeaways

  • how to design coaching conversations

  • how to reinvent your 1 on 1 meetings so they are coaching-focused

  • practical ideas on how to coach people instead of telling them what to do

  • listening techniques to develop self-awareness

  • questioning techniques to draw out the other person

  • how to design accountability into a coaching conversation

  • ethical issues about coaching

 
 

About Heidi

Heidi Helfand is author of the book Dynamic Reteaming.

She coaches software development teams using practical, people-focused techniques, with the goal of building resilient organizations as they double and triple in size.

Her 20+ year career in tech helped launch Procore Technologies and AppFolio to IPO and Expertcity to acquisition by Citrix. She was on the original development team that built GoToMeeting and GoToWebinar. Heidi is based in Southern California.